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Auto Attendant Featured Article

Parlance Launches Auto Attendant Channel on TMCnet

March 09, 2010
(Norwalk, CT – March 9, 2010) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Auto Attendant channel, sponsored by Parlance Corporation, has been launched as the newest addition to the TMCnet channel program.


The Auto Attendant channel promotes Parlance’s speech-enabled auto attendant solution, nameConnector, as well as the many applications nameConnector supports within enterprise environments. The solution, which is delivered as a fully-managed service, is helping leading universities, hospitals, and Fortune 500 companies realize new operational efficiencies and cost savings through the streamlining of voice communications.

With nameConnector, Callers are routed quickly, easily, and without operator intervention simply by saying the name of the person or department they wish to reach. The auto attendant solution enables organizations to decrease the number of calls requiring operator assistance by up to 90 percent. It also enables organizations to recapture lost opportunities and streamline communications by providing direct access to critical resources 24/7.

Visitors to the Auto Attendant channel will find a wealth of resources focused on auto attendant solutions for businesses, including news articles, features, white papers, case studies, industry research, podcasts and more. To visit the Auto Attendant channel, click here.

“Parlance is pleased to join forces with TMC to broaden market exposure for our award winning products and services,” commented Joseph Maxwell, Chief Operating Officer at Parlance Corporation. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our company branding and cement nameConnector’s position as the highest performing auto-attendant solution available in the industry.”

“TMCnet welcomes Parlance Corp.’s Auto Attendant channel into our program,” stated Dave Rodriguez (News - Alert), President of TMC. “Parlance is a well-respected company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”

TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.

TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 36 million page views in March 2008 according to Webtrends.

For information on TMCnet’s channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: sthompson@tmcnet.com.

About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. More than 100 editors and award-winning experts from around the globe contribute to TMCnet. Ranked in the top 3,000 sites in the world by Quantcast (News - Alert).com, TMCnet serves as many as three million unique visitors each month. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, WiMAX.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com.  For more information about TMC, visit www.tmcnet.com.

About Parlance Corporation:
With more than 13 years experience integrating innovative speech-enabled call routing services into customer’s existing telecommunications infrastructures, Parlance Corporation is helping a rapidly growing base of enterprise environments meet today’s demanding business communications needs. The company’s powerful nameConnector service offers low Total-Cost-of-Ownership while providing a high-quality user experience for customers and employees alike. Visit www.parlancecorp.com for more information.

TMC Contact:
Patrick Barnard
TMCnet
Tel: 203-852-6800 ext. 216
Fax: 203-853-2845
channeleditor@tmcnet.com
 
Parlance Corp. Contact:
Mark Bedard
Marketing Manager
1-888-700-NAME (6263)
 mbedard@parlancecorp.com
www.parlancecorp.com
 



Edited by Patrick Barnard
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