Auto Attendant

Isotec Security Auto Attendant System Will Reduce Workload and Facilitate Security
The benefit of using an auto attendant becomes readily apparent to companies who are adopting the technology. There is no need for expanding personnel to hire additional operators, and customer service levels rise after taking on an auto attendant solution that meets the needs of the organization.

Auto Attendant Directory Data Accurately Manages Enterprise Contacts
As the complexity of business communications applications increases, there is a greater need for accurate contact information. This dynamic with a mobile workforce that must remain connected introduces the need for robust contact data management processes. The most valuable asset of a company's communications infrastructure is the contact directory data empowering today's assorted communications applications.

Jail Uses Auto Attendant Solution to Streamline Call Traffic
In today's economy, companies need to keep up with new technology and outpace the competition on a tighter budget. Many businesses are considering investing in an auto attendant solution to upgrade their telephony system. At the Buffalo County Jail, the days of talking to a person when someone calls are over. Since Tuesday, the jail phone system has been automated. Sheriff Neil Miller implemented an auto attendant and interactive voice response (IVR) system by Telmate to provide information to the public about the jail and inmates.

Auto Attendant Streamlines Operations for Arnot Ogden Medical Center
Growth is generally a positive thing, but it can have negative consequences when not handled effectively. When a company grows its customer base beyond its resources for support, it can be difficult to handle all calls efficiently and effectively. Fortunately, an auto attendant can fill the growth gap.

Parlance's Auto Attendant Gives Teaching Hospital a Quieter Environment for Patients
Caritas St. Elizabeth's Medical Center, a teaching hospital of Tufts University School of Medicine that offers patients access to Boston's most respected physicians and advanced treatments, needed an auto attendant to reduce the amount of internal transfer requests to the switchboard and eliminating overhead paging.

SUNY Brockport Finds Immediate Benefit in Parlance Auto-Attendant Solution
While not-for-profit organizations may find offering customer service more challenging than for-profit companies, that doesn't mean they don't have a driving need to do so. What they do need, however, is to be more choosy with the solutions they buy, since few of them have money to waste. This is particularly true with their telecommunication systems.

Parlance's nameConnector Solves Colgate University's Switchboard Traffic Problems
Parlance Corporation is known in the auto attendant space as a company that simplifies enterprise communications by leveraging an organization's contact directory data to power an auto attendant solution that better manages call traffic.

RingCentral Becomes Enhanced Auto Attendant Solution for Small Businesses
Small businesses have always had the simple yet nagging problem of implementing an efficient way to answer phones with a consistent, professional presence. Business leaders must make a decision whether to hire a receptionist and pay the base salary plus all those extra costs or get an auto attendant. So, which should they choose?

Auto Attendant Provider Parlance to Exhibit at ACUTA 41st Annual Conference & Exhibition
Education, interaction, exhibition, recognition and location are among the many reasons why the 41st Annual Association for Information Communications Technology Professionals in Higher Education (ACUTA) Annual Conference & Exhibition is the place to be this spring. ACUTA's Program/Content Committee and professional staff seek out the best presenters on the latest topics to provide the valuable educational experience at the Annual Conference.